SAP OCM / SAP End User Training

SAP Organisational Change Management (OCM) is a structured approach to managing the people side of SAP implementations and transformations. It ensures that users, processes, and technology align smoothly during system changes, reducing resistance and improving SAP adoption. It is imperative to have a structured OCM strategy and plan alongside any SAP implementation/transformation to ensure empowerment of the organisation user community and maximise value from the organisation’s investment in SAP.

One of the key metrics we use to measure the success of an SAP program is User Adoption and User Satisfaction has the new SAP solution created a positive impact on the users and their ability to deliver on their role objectives?

Key Aspects of Our SAP OCM Services

Change Strategy: help organisations define a clear roadmap for managing SAP transitions.
Stakeholder Engagement: identify key stakeholders and ensure effective communication.
Training Needs Analysis (TNA): provide detailed analysis at the business function level within the SAP program to capture all processes within the scope of the program, identifying the learning journeys for key user groups based on roles and responsibilities – role mapping.
Training Design & Delivery: Build learning resources to prepare employees for new SAP systems. Leverage a range of training delivery modes and tools such as SAP Enable Now and SAP WalkMe. Align learning resources to the role mapping to identify the most suitable way to consume the learning based on individual roles/responsibilities.
SAP Activate Integration: OCM is embedded within the SAP Activate methodology. SAP Activate helps guide organisations through different phases of change, documenting this for team alignment and future reference.
Documentation & Reporting: offer templates and structured approaches for tracking change management efforts.

SAP OCM is particularly valuable for large-scale SAP implementations, ensuring that businesses can minimise disruption and maximise user adoption.

“E-Com has proven to be a valuable supplier to Kijkshop in providing high quality consultants who were able to deliver solutions at our requests. These consultants did, what others couldn’t do.”

Kijkshop, Online Consumer Marketplace (E-Commerce)

“The instructors we have gotten through E-Com have always proven to be experts in their own area and also proven to have excellent pedagogical skills. Our schedule for finding instructors is often very fast and E-Com has met the challenge very well.”

SAP – World’s Leading Enterprise Resource Planning Software Vendor

SAP Training Services

SAP OCM / SAP End User Training

Key Aspects of Our SAP OCM Services

Knowledge + Experience = Results

Why E-Com

Empowering one another to succeed through evolution.

Case Studies

SAP Training Success: E-Com Group Transforms Public Sector Operations for Regional Municipality

Empowering HR Transformation with SAP SuccessFactors

SAP S4HANA Rethinking Adoption

Maximising the return from your SAP investment.

Solution Awareness

Project Team Training