Empowering HR Transformation with SAP SuccessFactors

 

Client Background

One of the UK’s largest public sector authorities, managing a contingent workforce of over 15,000 and a budget exceeding £150 million. Empowering HR transformation with SAP SuccessFactors, the client aimed to modernise operations, boost workforce efficiency and enhance system resilience. The organisation selected SAP SuccessFactors to replace its legacy HCM and payroll systems, with a phased go-live.

 

Challenge

The authority faced a critical need to prepare process owners, change leads and key business users for the transition to SAP SuccessFactors. Additionally, the minimal exposure to SAP’s latest HR cloud solution and limited internal competence created a ‘fear of the unknown’.  The team required a strong foundation in system navigation, terminology and core modules to actively participate in design workshops and collaborate effectively with their system integrator.

 

Approaching HR Transformation

E-Com, as an SAP Training Delivery Partner, conducted discovery sessions to assess the client’s objective in empowering HR transformation and knowledge gaps. Based on these insights, we designed custom on-site workshops focused on:

  • System Navigation: Hands-on experience with the SAP SuccessFactors interface.
  • Key Concepts: Building familiarity with SAP terminology and HR data structures.
  • Solution Components: High-level overview of Employee Central, Recruitment, Learning Management System (LMS), and Onboarding. What is SAP SuccessFactors?

The workshop was delivered by our globally recognised SAP SuccessFactors trainer with over 20 years of SAP HCM expertise, ensuring best practices and actionable insights in a language that connected with the audience.

 

Empowering HCM Transformation with SAP SuccessFactors

The training workshops equipped the internal teams with the confidence to navigate SAP SuccessFactors, empowering them to engage confidently in Fit-to-Standard workshops. By bridging knowledge gaps early, the organisation ensured alignment between business objectives and system capabilities, setting the stage for a successful implementation.

 

Get the full PDF SuccessFactors Readiness Workshop case study below, or have a look at E-Com Group’s custom training here: SAP Training